Radiology Call Center Analyst FT- 2nd Shift - East Brunswick, NJ
University Radiology, the largest provider of subspecialty radiology and teleradiology services in NJ, is comprised of over 140 Board Certified radiologists with advanced U.S.-based training and expertise in all modalities and all subspecialty areas. Our focus is on providing the highest quality subspecialty diagnostic care for our patients, referring physicians, hospitals and our healthcare clients. The more subspecialists driving this focus, the better the quality of care.
In operation for more than 50 years, University Radiology staffs, manages and provides preliminary and final subspecialty interpretations and consultative support for 10 affiliated regional healthcare centers and for our own 22 medical imaging centers. In addition, University Radiology serves as the academic radiology faculty at Rutgers Robert Wood Johnson Medical School. Our physicians interpret over 1.8 million radiology procedures per year providing 24/7/365 coverage/interpretation services.
Reporting to the PACS & Teleradiology Manager, the Call Center Support Analyst enters exam orders in the RIS, oversees the transfer of imaging data from hospital to UR-Tele PACS, communicates with and coordinates care among hospitals and teleradiologists in a timely fashion, troubleshoots equipment and resolves workflow issues, and assists PACS and Teleradiology operations as needed.
The right candidate for this role will be very computer saavy, with the ability to quickly identify an issue and apply the correct solution.
Tuesday-Friday 3:00 PM to 11:00 PM & Saturday 7:00AM to 3:00PM
• Excellent computer skills
• Outstanding communication and problem-solving skills
• Ability to work independently
• Maturity to deal with stressful URG situations occurring domestically and internationally
• Reliability to cover shifts consistently
Experience with healthcare systems support is a plus.
University Radiology offers a comprehensive benefits program including medical, dental and life insurance, 401k/pension, and profit-sharing plans, generous paid time off policy and more.
Join our growing practice!