Job Description

Jr. PACS Administrator






The PACS Administrator is responsible for contributing to the day-to-day operation of the PACS system and works closely with URG technologists and radiologists to ensure timely and complete capture of imaging studies across the enterprise. The PACS Administrator assists the Call Center Analysts and Shift Supervisors and Senior PACS Administrator in reconciling and troubleshooting system issues. These can be technical, workflow related or system interoperability issues. The PA works with URCS clients on connecting remote modalities to the PACS system and is a strong resource for IT staff and vendors on support issues.





· 50% of the time executes all the roles and responsibilities of the Call Center Analyst  


· Places service calls for PACS system 


· Plans, tests, configures and installs upgrades and additions to the PACS system in coordination with vendors 


· Serves as a knowledge resource for users of the PACS client application and post processing software  


· Assists radiologists with non URG PACS system applications and tools 


· Troubleshoots issues enterprise wide with URG PACS viewing, CD writing/reading, image sending, VR integration issues, RIS issues, and VPN issues and provides resolution and/or escalation as needed 


· Provides direct email communication with URG clients, URG staff and hospital support staff concerning support, training documentation, upgrades and Scheduled Downtimes 


· Takes charge in Unexpected Downtimes and assists vendors and Call Center Analysts as needed 


· Prepares weekly audits and turnaround time statistics on dictated exams for hospital teleradiology clients 


· Assists the PACS and Teleradiogy Manager as needed 


· Performs other functions as required or assigned 








· 3-5 years’ experience in Radiology operations required 


· Knowledge of MS office, especially Excel, Word and Outlook desired 


· Self-starter and ability to work independently required 


· Attention to detail and good communication skills required  


Application Instructions

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