Call Center Analyst
Reporting to the Director of PACS and Teleradiology, the Call Center Support Analyst enters exam orders in the RIS, oversees the transfer of imaging data from hospital to UR-Tele PACS, communicates with and coordinates care among hospitals and teleradiologists in a timely fashion, troubleshoots equipment and resolves workflow issues, and assists PACS and Teleradiology operations as needed.
The days/hours for this full-time position are as follows:
Monday through Friday from 7am-3pm
Requirements are as follows:
* Basic computer skills
* Outstanding communication skills
* Ability to work independently
* Maturity to deal with stressful URG situations occurring domestically and internationally
* Reliability to cover shifts consistently
Experience with healthcare systems support is a plus.
University Radiology offers a comprehensive benefits package including medical, dental and life insurance, 401k/pension and profit sharing plans, generous paid time off policy and more!